angka Platform Privacy Notice

This page describes what we collect when you use angka and how we keep that data protected. We collect personal information during account registration, identity verification, and payment processing. Our angka platform uses this data to verify your identity, process deposits and withdrawals, prevent fraud, and comply with financial regulations applicable to our service areas.

We do not sell your personal data to third parties. We share information only with our payment processors, regulatory authorities, and law-enforcement agencies as required by law. Our angka servers use industry-standard encryption and security practices to protect your information from unauthorized access.

Our services are available only where local law permits. Users remain responsible for verifying that their access complies with their jurisdiction's regulations. This privacy notice applies to all users of our angka platform, regardless of location.

What Data We Collect on angka

When you register an account on angka, we collect your name, email address, phone number, and date of birth. During identity verification, we request a valid identity document (KTP, passport, or driver's license) and a selfie for facial matching. We store these documents securely and use them only for verification purposes.

We also collect payment information—your chosen deposit method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account details). We do not store full credit card numbers or bank account numbers; instead, we retain only the information necessary to process transactions and link your account to your payment source.

Our angka platform logs your activity—game selections, wagers, settlements, and withdrawals. We maintain transaction records for regulatory compliance and dispute resolution. We also collect technical data: your IP address, browser type, device information, and access timestamps. This data helps us detect fraud, prevent unauthorized access, and improve our platform's performance.

Identity data

Name, date of birth, identity document number, and facial biometric data collected during KYC verification.

Contact information

Email address and phone number used for account communication and two-factor authentication.

Payment data

Payment method details (e-wallet or bank account) used for deposits and withdrawals.

Transaction records

All wagers, settlements, and withdrawals linked to your angka account.

Technical data

IP address, browser type, device information, and access logs for security and analytics.

How We Use Your Data on angka

We use your personal data for several purposes. First, identity verification: we confirm your legal status and eligibility to use our angka platform. Second, payment processing: we link your deposits and withdrawals to your verified identity and payment method. Third, fraud prevention: we analyze transaction patterns to detect suspicious activity and protect your account from unauthorized access.

Fourth, regulatory compliance: we maintain records for financial regulators and law-enforcement agencies as required by applicable law. Fifth, customer support: we use your contact information to respond to inquiries, resolve disputes, and notify you of account changes. Sixth, platform improvement: we analyze usage patterns (anonymized where possible) to enhance our angka services and user experience.

Third-Party Data Processors and Our angka Partners

Our angka platform relies on third-party processors to deliver services. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners) receive your payment information to process deposits and withdrawals. These processors maintain their own privacy policies and security standards. We do not control their data handling practices, but we require them to comply with applicable data-protection regulations.

We may also share data with regulatory authorities, law-enforcement agencies, and financial-crime compliance organizations as required by law. We do not share your data with marketing firms, data brokers, or other commercial entities. Our angka servers may be located outside your jurisdiction; by using our platform, you consent to data transfer across borders as necessary for service delivery.

Your Rights Regarding Data on angka

You have the right to request access to your personal data held by angka. You can ask us to provide a copy of all information we have collected about you. You also have the right to request correction of inaccurate data—for example, if your phone number or email address has changed.

You may request deletion of your personal data, subject to legal and regulatory requirements. We may retain certain data (such as transaction records) for a minimum of five years to comply with financial regulations. You can also request that we restrict how we use your data or object to certain processing activities. To exercise any of these rights, contact our support team via email or live chat.

1. Request access to your data

   Contact our support team to receive a copy of all personal information we hold about you.

2. Request correction or deletion

   Ask us to update inaccurate information or delete data no longer needed for service delivery.

3. Restrict data use

   Request that we limit how we process your data or object to specific processing activities.

4. Close your account

   Request permanent account closure and deletion of your data (subject to legal retention requirements).

Data Security and Encryption on angka

We protect your personal data using industry-standard security measures. All data transmitted between your device and our angka servers is encrypted using SSL (Secure Sockets Layer) technology. Your password is hashed and salted; we do not store plaintext passwords. Our databases are protected by firewalls, access controls, and regular security audits.

We maintain backup systems to prevent data loss. However, no security system is completely foolproof. While we undertake to protect your data, we cannot guarantee absolute security. If you suspect unauthorized access to your angka account, change your password immediately and contact our support team.

Cookies and Tracking Technologies on angka

Our angka platform uses cookies to enhance your user experience. Session cookies allow you to remain logged in while browsing our site. Preference cookies remember your settings and language choices. Analytics cookies help us understand how users interact with our platform so we can improve performance.

We do not use cookies for tracking across third-party websites. You can disable cookies in your browser settings, but this may limit functionality on our angka platform. We do not use third-party tracking pixels or beacons to monitor your activity outside our platform.

Data Retention and Deletion on angka

We retain your personal data for as long as your angka account is active. If you close your account, we delete most personal information within 30 days, except where legal or regulatory requirements mandate longer retention. Transaction records are retained for a minimum of five years to comply with financial regulations and anti-money-laundering standards.

Identity documents (KTP scans, selfies) are retained for the duration of your account and deleted upon account closure, unless we are required by law to retain them longer. Payment information is deleted when you remove a payment method from your angka account, except where we must retain records for regulatory compliance.

International Data Transfer and Our angka Servers

Our angka servers may be located in jurisdictions outside your country of residence. By using our platform, you consent to the transfer of your personal data across international borders as necessary for service delivery. We ensure that data transfers comply with applicable data-protection regulations and that recipient countries maintain adequate security standards.

If you are located in a jurisdiction with strict data-protection laws, you acknowledge that your data may be transferred to a jurisdiction with different legal protections. We undertake to maintain the same level of security and confidentiality regardless of server location.

Contact Us About Privacy on angka

If you have questions about our privacy practices, how we handle your data, or wish to exercise your data rights, contact our support team via email or live chat. We aim to respond to privacy inquiries within 5 business days. For formal data-access requests or complaints, send an email marked "Privacy Request" in the subject line.

If you believe we have violated your privacy rights or applicable data-protection laws, you may file a complaint with our compliance team or escalate to the relevant data-protection authority in your jurisdiction. We maintain records of all privacy inquiries and complaints for audit purposes.

Updates to Our angka Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes via email or in-app message. Your continued use of our angka platform after an update constitutes acceptance of the revised privacy notice. We recommend reviewing this page regularly to stay informed of any changes.

If you have concerns about how we handle your data or believe our practices do not align with this privacy notice, contact our support team immediately. We are committed to protecting your privacy and maintaining transparency about our data practices on the angka platform.